Last updated: June 2026 — James Wilson, 24 7plumbersboxhill
We'd love to hear from you! Whether you have questions about our casino reviews, want to suggest a new operator for us to evaluate, or have spotted an error on our site, please don't hesitate to get in touch. Your feedback helps us maintain the highest standards for Australian players.
The best way to reach us is via email. Please send your inquiry to:
james@24-7plumbersboxhill.com
James Wilson, our founder and lead reviewer, personally reads all reader feedback and will respond to your message within 2-3 business days. We appreciate your patience as we work through inquiries.
Have a question about one of our reviews? Want to know why we rated a particular casino a certain way? Curious about our testing methodology or selection criteria? We're happy to discuss our editorial decisions and explain our reasoning in detail.
If you represent an online casino or gaming-related business and wish to discuss partnership opportunities or advertising, please email us with details of your proposal. We review all opportunities carefully and only work with operators that meet our strict standards for player safety and fair gaming.
Spotted an error or inaccuracy on our site? We take this seriously. Please let us know:
We'll investigate and make corrections promptly where warranted.
Important note: We cannot assist with individual casino account issues, payment disputes, or withdrawal problems. While we review operators thoroughly, we are not able to intervene in personal disputes between players and casinos.
If you're experiencing issues with a casino operator, please contact the casino's customer support directly first. If the issue remains unresolved, you can lodge a complaint with the relevant gambling regulator for your jurisdiction in Australia.
We aim to respond to all inquiries within 2-3 business days. During peak periods, responses may take slightly longer. Please be as detailed as possible in your initial message to help us assist you more effectively.
Thank you for visiting 24 7plumbersboxhill and for helping us serve the Australian gaming community better.